Versatility: How to Optimize Interactions When 7 Workplace Behaviors Are at Their Worst - Hardcover

Francie Dalton

Hardcover

ISBN 10: 0880343001 ISBN 13: 9780880343008

Publisher: ASAE & The Center for Association Leadership, 2008

Synopsis

This edition is written specifically for Non-Profit Organizations 

How much time is wasted daily in your workplace due to behavioral issues? While some executives disesteem what they see as soft stuff, others are realizing they can no longer afford to ignore relationship problems. Emotional and distracting, such problems interfere with productivity and impose negative impacts on business operations.
 
That's not soft stuff! That's millions of dollars in lost productivity and revenue!
 
By identifying the causal links between your and others' behavior, Versatility reveals that your success with others is contingent on decisions you make prior to engaging them. Through candid, real-world descriptions of the toughest-to-deal-with behaviors, you will recognize yourself and colleagues and get the tools you need to secure prioritized business results. In an ever-increasingly diverse workforce, this is a must-have handbook for every professional.
 
Complete with exercises and specific, easy-to-use adapting techniques, Versatility will sharpen your ability to:
 
- Quickly recognize the style you're dealing with 
- Customize your approach to each style-on the spot, and 
- Achieve needed business results more quickly and more easily  
 
The solution is a teachable, sustainable quality of leadership that evokes and values each person's strengths without simultaneously provoking their weaknesses - a quality of leadership that wins committed human spirits. Versatility is that solution.
 
Take the VersatilityTest here: versatilitytest.com/Pages/Signup.aspx

About this title

About the Author

A frequent speaker for associations, Francie Dalton specializes in the communication, behavioral, and management sciences. Her firm, Dalton Alliances, Inc., is a premier business consultancy enabling management to meet critical objectives in leadership development, metrics-based performance, team building, recruitment, and retention. Among her offerings are fully customized assessments such as 360's; member and employee surveys; and an array of follow-up services including developmental workshops, interventions, and executive coaching.

Dalton's work in the area of leadership development has been featured in Harvard Management Update, CEO Magazine, Investor's Business Daily, The New York Post, MSN Money, The New York Times, and more. She has been a regular columnist for the Washington Business Journal on issues of leadership, and has appeared on CNN Financial News Network, where she was interviewed about her work in the areas of leadership and performance measures.

Edition details

• Publisher: ASAE & The Center for Association Leadership
• Publication date: 2008
• Language: English
• ISBN 10: 0880343001
• ISBN 13: 9780880343008
• Binding: Hardcover
• Number of pages: 160