Accountability in Human Resource Management (Improving Human Performance Series) - Hardcover

Phillips, Jack J.

Hardcover

ISBN 10: 0884153967 ISBN 13: 9780884153962

Publisher: Routledge, 2012

Synopsis

Techniques for evaluating the human resource function, and measuring its bottom-line contribution.
This guide develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:
Uncover and monitor the costs of human resource (HR) programs
Develop programs emphasizing accountability
Design data-collection instruments for evaluation
Measure the contribution of human resources
Calculate the return on investment
Elevate management's commitment to HR programs

Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice.
'Accountability in Human Resource Management' develops a results-based approach to human resources that keeps an eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:
*Uncover and monitor the costs of human resource (HR) programs
*Develop programs emphasizing accountability
*Design data-collection instruments for evaluation
*Measure the contribution of human resources
*Calculate the return on investment
*Elevate management's commitment to HR programs

Phillips' nine-step, results-based human resource model helps you analyze, create, and execute successful HR programs. In addition, you'll find a Human Resources Effectiveness Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations. HR professionals, top- and middle-level managers, and students of human resources management will find this book an invaluable resource in which each technique and idea has been tested and proven in actual practice.

Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to:

Uncover and monitor the costs of human resource (HR) programs

Develop programs emphasizing accountability

Design data-collection instruments for evaluation

Measure the contribution of human resources

Calculate the return on investment

Elevate management's commitment to HR programs

About this title

From the Back Cover

This guide develops of results-based approach to human resources that keeps its eye on the bottom line. Based on actual experiences, accepted practices, and a strong 10-year research base, it clearly shows you how to uncover and monitor the costs of human resource (HR) programs; develop programs emphasizing accountability; design data collection instruments for evaluation; measure the contribution of human resources; calculate the return on investment; elevate management's commitment to HR programs. The book's nine-step, results-based Human resource model helps you analyze, create, and execute successful HR programs. In addition you'll find a Human Resources Effective Index you can use to measure the overall effectiveness of HR performance. A benchmarking chapter assists you in comparing your success against other organizations.

About the Author

Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI MethodologyT, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles.

Edition details

• Publisher: Routledge
• Publication date: 2012
• ISBN 10: 0884153967
• ISBN 13: 9780884153962
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 362