A management expert demonstrates a strategy for performance improvement. Schaffer applies "the simple and direct approach of the successful entrepreneur" (D. A. Noble) to corporate America.
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Robert H. Schaffer is head of Robert H. Schaffer & Associates, a management consulting firm specializing in productivity and performance improvement. His firm has served a wide variety of industries and voluntary organizations, including Chase Manhattan Bank, Allied-Signal Corporation, Northern Telecom, and PPG Industries. Schaffer's articles on productivity improvement have appeared in numerous business publications including Harvard Business Review and Management Review.
In sharp contrast to those who criticize today's businesses for sacrificing long-term planning to short-term profits, Schaffer, who heads his own management-consultancy firm, contends that companies may improve productivity through short-term, "breakthrough" projects. He demonstrates how top cor porations can call upon hidden reserves and untapped or misused capacities to achieve limited but almost miraculously rapid results in pursuing carefully selected short-term goals. Adopting a how-to approach, he gives detailed examples of the innovative strategies used in these projects, often inspired by emergencies or introduced by staff specialists. These projects, he says, frequently serve as first steps toward long-term gains and corporate progress, given the confidence, skills, management disciplines and momentum developed over the short run. Illustrations.
Copyright 1988 Reed Business Information, Inc.
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