Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library) - Hardcover
Synopsis
Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
"synopsis" may belong to another edition of this title.
About the Author
Gable is a senior telecommunications analyst for the Fortune 500 company Kennametal Inc. of Latrobe Pennsylvania. He oversees the design, implementation, and ongoing management of multiple call-center sites throughout Europe and North America.
"About this title" may belong to another edition of this title.
Search results for Inbound Call Centers: Design, Implementation, and Management...
Stock Image
Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library)
Published by
Artech House Publishers, 1993
ISBN 10: 089006640X
ISBN 13: 9780890066409
Used
Hardcover
Seller: Ammareal, Morangis, France
Seller rating 5 out of 5 stars
Hardcover. Condition: Très bon. Ancien livre de bibliothèque. Edition 1993. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1993. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # D-601-002
Buy Used
US$ 6.98
US$ 23.78 shipping
Ships from France to U.S.A.
Ships from France to U.S.A.
Quantity: 1 available
Stock Image
Inbound Call Centers: Design, Implementation, and Management (Telecommunications Library)
Published by
Artech House, USA, 1993
ISBN 10: 089006640X
ISBN 13: 9780890066409
Used
Hardcover
First Edition
Seller: BookzoneBinfield, Bracknell, United Kingdom
Seller rating 3 out of 5 stars
Hardcover. Condition: Very Good. First Edition. pictorial cover. Book. Seller Inventory # 021302
Buy Used
US$ 20.60
US$ 22.67 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Stock Image
Inbound Call Centers: Design, Implementation, and Management
Published by
Artech House, Inc., Norwood, MA, 1993
ISBN 10: 089006640X
ISBN 13: 9780890066409
Used
Hardcover
First Edition
Seller: A & I PEDERSEN, Macclesfield, CHS, United Kingdom
Seller rating 5 out of 5 stars
Hard Cover. First Edition. Pictorial hard covers, ownership stamp and label on front free end paper, otherwise fine, pp xiv,172. Size: 16x24cm. Seller Inventory # 005166
Buy Used
US$ 24.72
US$ 32.01 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Stock Image
Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library)
Seller: California Books, Miami, FL, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Seller Inventory # I-9780890066409
Stock Image
Inbound Call Centers: Design, Implementation, and Management
Print on DemandSeller: PBShop.store US, Wood Dale, IL, U.S.A.
Seller rating 5 out of 5 stars
HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9780890066409
Stock Image
Inbound Call Centers Design, Implementation, and Management Telecommunications Library
Print on DemandSeller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 4 out of 5 stars
HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L1-9780890066409
Buy New
US$ 155.75
US$ 6.69 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
Inbound Call Centers: Design, Implementation, and Management (Artech House Telecommunications Library)
Seller: Ria Christie Collections, Uxbridge, United Kingdom
Seller rating 5 out of 5 stars
Condition: New. In. Seller Inventory # ria9780890066409_new
Buy New
US$ 150.15
US$ 15.98 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
Inbound Call Centers: Design, Implementation and Management
Print on DemandSeller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Hardback. Condition: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Seller Inventory # C9780890066409
Buy New
US$ 182.57
US$ 20.79 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Seller Image
Inbound Call Centers: Design, Implementation, and Management
Seller: moluna, Greven, Germany
Seller rating 4 out of 5 stars
Condition: New. InhaltsverzeichnisApproach problems encountered call centre design what this book is not what this book is terms and concepts penalties for not developing a call centre strategy issues facing the call centre specialist. Seller Inventory # 898961729
Buy New
US$ 171.04
US$ 56.84 shipping
Ships from Germany to U.S.A.
Ships from Germany to U.S.A.
Quantity: Over 20 available
Seller Image
Inbound Call Centers: Design, Implementation, and Management
Published by
Artech House Publishers Dez 1993, 1993
ISBN 10: 089006640X
ISBN 13: 9780890066409
New
Hardcover
Seller: AHA-BUCH GmbH, Einbeck, Germany
Seller rating 5 out of 5 stars
Buch. Condition: Neu. Neuware - Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation. Seller Inventory # 9780890066409
Buy New
US$ 211.13
US$ 72.37 shipping
Ships from Germany to U.S.A.
Ships from Germany to U.S.A.
Quantity: 2 available