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Synopsis
Taking an inside look at the underlying processes behind telecommunications service development, this text shows the reader how to build a successful service within an organization, and better organize and manage the service delivery effort.
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About the Author
Currently a private consultant, Ellen Ward has been in the information services and communications industry for nearly 20 years, and has been actively involved in numerous aspects of telecommunications, from operations and systems analysis, to marketing, planning, and product development. Ms. Ward has managed the development and introduction of several advanced services for some of the leading service provider organizations.
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World-Class Telecommunications Service Development (Artech House Telecommunications Library)
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World-Class Telecommunications Service Development
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World-Class Telecommunications Service Development
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ISBN 13: 9780890069226
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