Synopsis
This revised edition provides in-depth coverage of all of CTI, including technology, standards, applications, system engineering, industry structure, the market, and future developments.
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About the Author
Rob Walters is a well-known international expert in the voice and CTI arena who specializes in bringing together the worlds of computing, telephony, and multimedia. He is the Managing Director of Satin Information Services in Oxford, United Kingdom, and editor of the CTI Informer, an industry-related newsletter. He holds an MSc in telecommunications from Essex University. Mr. Walters is the author of five books, including Computer Mediated Communications: Multimedia Applications published by Artech House.
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Computer Telephony Integration (Artech House Telecommunications Library)
Published by
Artech House Publishers, 1999
ISBN 10: 0890069697
ISBN 13: 9780890069691
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Computer Telephony Integration (Telecommunications Library)
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