Turning Team Performance Inside Out: Team Types and Temperament for High-Impact Results - Hardcover

Nash, Susan

Hardcover

ISBN 10: 0891061363 ISBN 13: 9780891061366

Publisher: UNKNO, 1999

Synopsis

Unlike other books offering the latest system, procedure, process to improve team effectiveness, Turning Team Performance Inside Out persuasively demonstrates that the real key is to begin at the beginning: go inside the team to analyze the temperament, function and operating style of each team member.

About this title

About the Author

Susan Nash is founder of EM-Power, Inc., a training and consulting firm working with Fortune 500 clients in the U.S. and Europe including 3Com, Oracle, Dayton Hudson, Charles Schwab, Timberland, Cisco, Intel, The North Face, IBM, and Sybase. Previously she was director of training for Williams-Sonoma, Inc., where she conducted selling-skills programs for over 4,500 retail employees annually and developed leadership training curricula for more than 300 managers. Additionally, she has worked with more than 5,000 individuals using the concepts of psychological type and temperament to improve work performance and satisfaction.

From the Inside Flap

For decades, understanding the concepts of personality type and temperament has helped us improve our communication skills and build more effective relationships. In this book, Susan Nash brings the power of these concepts to the workplace in a dynamic new model that can help individuals and teams discover their patterns of behavior, create and interpret a team's profile, and design performance improvement strategies--customized to the team--that immediately improve results. With a compelling depth of insight into the complexities of human behavior, Nash demystifies the concepts of personality type and temperament for managers and team leaders, as well as for the team members themselves. Addressing interactions between teams, both within and between organizations, and the special dynamics of virtual teams, Nash defines the five critical characteristics essential to team effectiveness--strategy, clear roles and responsibilities, open communication, rapid response to change, and effective leadership--and details how each is influenced by the personality types and temperaments of the team members as individuals. Through case studies, self-assessments, exercises, and real-life profiles of teams in action, she demonstrates how to anticipate and overcome team challenges, diagnose potential problems, and capitalize on individual and team strengths to develop high-performing teams.

Edition details

• Publisher: UNKNO
• Publication date: 1999
• Language: English
• ISBN 10: 0891061363
• ISBN 13: 9780891061366
• Binding: Hardcover
• Number of pages: 224