Book by Dumas, Joseph S., Redish, Janice C.
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Joseph S. Dumas is a chief scientist at American Institutes for Research. Janice C. Redish is president of Redish & Associates, Inc. in Bethesda, Maryland.
A terrific update to a terrific book. This thoughtful and thorough work will push readers along quickly to successful and effective usability studies." -- Ben Shneiderman, University of Maryland
This book has much advice to give...raising a host of issues about digital products that we need to address from our own experience and from our own values. -- Digital Creativity, Vol.10, No.2
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