Coaching and mentoring are concerned with the development of competence, while assessment is a measure of whether that competence has been achieved. This book is for the manager, trainer or consultant with an interest in knowing more about all three.
In this revised and updated edition, the author has adopted an engaging, practical approach that makes full use of case studies, checklists and sample documents to provide the reader with guidelines and pointers. Jargon terms are listed and explained clearly, and each chapter is rounded off with a how-to section or interactive review.
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Eric Parsloe is a director of Epic Solutions.
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