Items related to Me-Tailing: How to Help Your Customers Help Themselves
Synopsis
This work explains how the traditional retail environment is evolving giving customers the opportunity to serve themselves. Whether it's self-serve at supermarkets, e-ticketing from kiosks or videos from vending machines, the benefits are queue reduction, cost and convenience. It looks at the way this new form of retailing works; customer service is no longer a smile, it's providing a tangible benefit such as loyalty schemes, and spells out the risks including fraud.
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Me-Tailing : How to Help Your Customers Help Themselves
Published by
London, United Kingdom: Bowerdean Publishing, 2000, 2001
ISBN 10: 090609755X
ISBN 13: 9780906097557
Used
Soft cover
Seller: RWL GROUP (Booksellers), Desert Hot Springs, CA, U.S.A.
Seller rating 4 out of 5 stars
Soft cover. Condition: As New. FINE/as new softcover, book is clean and tight. "SEE OUR GREAT TERMS OF SALE". Seller Inventory # 8001