This work explains how the traditional retail environment is evolving giving customers the opportunity to serve themselves. Whether it's self-serve at supermarkets, e-ticketing from kiosks or videos from vending machines, the benefits are queue reduction, cost and convenience. It looks at the way this new form of retailing works; customer service is no longer a smile, it's providing a tangible benefit such as loyalty schemes, and spells out the risks including fraud.
"synopsis" may belong to another edition of this title.
Seller: RWL GROUP (Booksellers), Desert Hot Springs, CA, U.S.A.
Soft cover. Condition: As New. FINE/as new softcover, book is clean and tight. "SEE OUR GREAT TERMS OF SALE". Seller Inventory # 8001
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
paperback. Condition: Like New. Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind. Seller Inventory # rev9758896896
Quantity: 1 available