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A badly designed Web site interface can result in a site that is hard to find and hard to use but a well-designed interface helps users find and utilize the information they need quickly and easily. Explaining what interface design is and how to evaluate it, this guide explores the importance of interface design to users, reveals how a product gets designed, and provides a design evaluation template and design analyses of CD-ROMs, Web sites, and online providers.
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Alison J. Head is a lecturer, writer, and information management consultant. She has been a contractor on Internet design and evaluation at Hewlett-Packard and has lectured extensively on library and information science. She lives in Sonoma, California.
“Head delivers a practical and informative handbook about the usability of online resources. This is a terrific resource for anyone who cares about users and their ability to efficiently navigate the online world.” —Elizabeth Osder, The New York Times on the Web
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