On the Level: Performance Communication That Works - Hardcover

McLagan, Patricia A.; Krembs, Peter

Hardcover

ISBN 10: 0913147036 ISBN 13: 9780913147030

Publisher: McLagan International, Inc., 1982

Synopsis

Aimed primarily at business managers, this text teaches readers the communication skills they need to be able to work together in a way that is honest, respectful, and deliberate. The authors warn about the pitfalls and challenges when defensiveness and egos are given free rein, and give tips for getting back on track after hitting trouble.

About this title

From Scientific American

"Many performance appraisal plans are well designed yet fail in implementation. Each year we tinker with the mechanics of our performance appraisal process and the teaching of those mechanics...and it fails. With incorporation of the concepts presented in On-the-Level, we can conquer the real problem-poor communication between employee and supervisor. The book presents, in a fun and easy-to-read style, the sensitive "how-to" in becoming an effective partner in all aspects of performance communication."

Review

"Giving and receiving candid feedback is probably the toughest job for a manager. While I'll never find it easy, this book has given me enough practical advice so that I am confident I can give feedback and do justice to both the other person and myself." -- Marty Smith, District Manager, HRD, New England Telephone

Edition details

• Publisher: McLagan International, Inc.
• Publication date: 1982
• Language: English
• ISBN 10: 0913147036
• ISBN 13: 9780913147030
• Binding: Hardcover
• Number of pages: 124