Take It Back! The Art of Returning Almost Anything - Softcover

Arlene Singer; Karen Parmet

Softcover

ISBN 10: 0915765748 ISBN 13: 9780915765744

Publisher: National Press Books, 1991

Synopsis

A guide about how to return items to stores etc. Not for the digital age but when people actually did this in person.

About this title

Reviews

Singer, who is a professional buyer, and Parmet, who assisted Robert Ringer with Winning Through Intimidation (1974), team up to write a "Shopper's Manifesto" to support their belief that consumers have a right to return merchandise for any reason. Guidelines outline techniques for returning overbuys, for dealing with defective products and warranties, and for complaining about auto repair problems. The authors strive to build consumer confidence and to motivate shoppers to investigate retailers' return policies before a purchase is made. The appendixes list company presidents, Call for Action affiliates, Better Business Bureaus, state and federal agencies, and auto companies for instances when more action is needed. This humorously illustrated manual for overcoming returnaphobia belongs with other consumer titles on the public library shelves.
- Mary Ann Wasick, West Allis P.L., Wis.
Copyright 1991 Reed Business Information, Inc.

Edition details

• Publisher: National Press Books
• Publication date: 1991
• Language: English
• ISBN 10: 0915765748
• ISBN 13: 9780915765744
• Binding: Paperback
• Number of pages: 160