A holistic view of technology and business comments on the concepts, jargon, strategies, scalability, interoperability, adapability, and integration of applications, markets, and customer service.
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The e-Commerce imperatives described in the book's opening chapter sound the clarion call for action. Then a full chapter is devoted to what the authors describe as the "third wave of e-Commerce," where software components provide the breakthrough for sustaining multiple e-Commerce initiatives and business transformation. Stand-alone chapters are devoted to each of the four major buy-side and sell-side applications of electronic commerce (I-Markets, Customer Care, Vendor Management Systems and Extended Supply Chain Management) explaining the business case, the inter-enterprise business processes and software requirements for each. Describing a fictitious company to teach by example, a full chapter is devoted to a case study where specific methods and techniques are used to develop an e-Commerce application with component assembly and repositories of business models, design artifacts and use cases.
The concluding chapter is essential reading for business and technology practitioners who must architect and implement the digital corporation. It provides strategies to integrate people, organizations, inter-enterprise business processes and technologies needed in the 21st century enterprise. Prior to publication of the book, this chapter was featured as a research report at CommerceNet, the Australian Software Engineering Association, the Institute for Global Electronic Commerce and several e-Commerce research portals. A 26-page index provides a valuable lexicon for e-Commerce and the digital era. A comprehensive bibliography offers a single reference to the entire body of knowledge on the business and technology of e-Commerce and e-Business.
Because e-Commerce and e-Business are inseparably about both business and technology we have done our best to provide useful information from both perspectives. Business and technology managers do not have time to suffer through the hype surrounding e-Commerce and e-Business. So, we have gone to the heart of the real issue: e-Commerce is a completely new infrastructure for integrating enterprise systems into a Business/IT architecture that extends to suppliers, customers and trading partners. Transforming business, not just selling on the Web, is the critical issue. The book provides CEOs and line-of-business managers with blueprints for building agile companies that can thrive when nothing is permanent but change. For CIOs, CTOs and e-Commerce development teams, it describes the technology architectures needed to embrace change and enable the digital corporation. Along the way it maps the emerging standards for open e-Commerce and open markets including CommerceNet's eCo Framework, Enterprise JavaBeans, XML vocabularies, CORBA, Oasis registries, UML and the OMG EC reference architecture.
Since e-Commerce and e-Business are evolving so rapidly, the book contains appendices with companion Web sites describing the new XML Industry Vocabularies and Registries, E-Commerce Information Portals, Suggested Readings and a comprehensive Bibliography of over 500 related books. We keep up-to-date information at these sites. We hope you will use the book as a desk reference and cornerstone for building your e-Commerce and e-Business library -- and that you will take advantage of the Web sites and share your thoughts and comments as we pursue the future. We can be reached through the publisher by placing our name(s) in the Subject at mkpress@tampabay.rr.com.
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