This book focuses on Six Sigma deployment strategy, the management commitment necessary for success, and the selection of personnel to lead the effort. It provides an overview of the Six Sigma methodology, then builds on these concepts with further detail relating to Management, Training, Projects and Metrics.
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Paul Keller is an American Society for Quality certified Quality Engineer, Auditor and Manager. He is a Vice President of Quality America, responsible for its Six Sigma Partners division. He specialized in Quality Engineering in the Master's Program at the University of Arizona, and has over fifteen years of experience in implementing, training and providing consulting support on Quality Improvement and Six Sigma in service and manufacturing applications.
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