A PaperBack book published by the Quality program at AT&T in the early 90's. It deals with an important subject in Quality control and enhancement, i.e Benchmarking. The book has9 chapters with different authors a Appendix, Glossary and then references. at the end.
"synopsis" may belong to another edition of this title.
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Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 45284057-6
Quantity: 1 available