Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center - Softcover
Synopsis
Book by Dawson, Keith
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About the Author
Keith Dawson is one of the world's foremost authorities on call centers. He is currently senior editor for CommWeb and was founder of Call Center News Service, the industry's premier online source for information and independent analysis. He is also author of Call Center Savvy and co-author of Call Center Dictionary.
"About this title" may belong to another edition of this title.
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The Call Center Handbook : The Complete Guide to Starting, Running and Improving Your Call Center
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 13447838-6
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The Call Center Handbook : The Complete Guide to Starting, Running and Improving Your Call Center
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 48539100-6
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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center
Seller: The Media Foundation, BEAVERTON, OR, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Condition: Fine. Book is in excellent condition. Cover shows light edgewear, shelfwear. Previous owner's name written on top of pages when book closed. Pages are crisp and clean, binding tight. 100% Satisfaction Guaranteed. Orders received before 3PM PT typically ship same day. All profits support the non-profit community. Seller Inventory # mon0000059034