Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships

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9780938721826: Customer Once, Client Forever: 12 Tools for Building Lifetime Business Relationships
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In Customer Once, Client Forever, Buckingham presents a process to identify, create and maintain the relationship with the client using his 12 Lifetime Tools.

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Richard A. Buckingham
Published by Kiplinger Books (2001)
ISBN 10: 0938721828 ISBN 13: 9780938721826
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Richard A. Buckingham
Published by Kiplinger Books (2001)
ISBN 10: 0938721828 ISBN 13: 9780938721826
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Richard A. Buckingham
Published by Kiplinger Books (2001)
ISBN 10: 0938721828 ISBN 13: 9780938721826
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