(Kiplinger Books) A presentation of all of the necessary steps businesses should take in order to ensure that their clients keep coming back. A guide to being the best at customer service, with an emphasis on fostering repeat business and customer referrals. Twelve tools for maintaining and strengthening customer relationships. DLC: Customer services--United States.
"synopsis" may belong to another edition of this title.
Seller: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condition: Very Good. First Edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0938721828-11-1
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00086198641
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00096635209
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Signed Copy First edition copy. . Very Good dust jacket. Signed/Inscribed by author on front endpage. Seller Inventory # O05G-01155
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 3650367-75
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. 1st. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP92050881
Seller: HPB-Emerald, Dallas, TX, U.S.A.
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_460580292
Seller: 2Vbooks, Derwood, MD, U.S.A.
Hard cover. Condition: Fine in fine dust jacket. Sewn binding. Cloth over boards. With dust jacket. 300 p. Contains: Illustrations. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. HC 162. Seller Inventory # Alibris.0023042
Seller: Riverhorse Books, Saginaw, MI, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: Fine. First Edition/First Printing. First Edition/First Printing. PO signed FEP, book has no other internal or external markings, no rem-mark, and is clean and tight. DJ is not price-clipped, and has no tears, chips or folds, and is bright and clean. 285 pgs. Seller Inventory # D8206240
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: As New. Signed Copy . Like New dust jacket. Signed/Inscribed by author on front endpage. Seller Inventory # K14OS-00350