This self help handbook focuses on the role of credit in business to business transactions and is geared towards helping Small Businesses and Entrepreneurs gain a thorough understanding of the intricacies involved in selling to their customers on an open account basis. It describes the qualifications and duties of the role of receivables management; explains the working tools that are available to the person performing the credit and collection tasks, discusses the objectives and needs of the credit function, and pinpoints certain measures for evaluating the receivables portfolio. It also describes the factors used to evaluate a customer, the means used to control exposure on accounts, collection procedures that are basic to the job, how to deal with distressed customers and business customers who have filed for bankruptcy.
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