Synopsis
Attention has been focussed on quality improvement through the use of quality management systems and Statistical Process Control. The success of the approach has caused the message to cascade through the supplier chains, and companies in all industries, including those in the process industries, have become aware of the enormous potential of SPC, in terms of cost savings, improvements in quality, productivity and market share. This executive briefing brings together some of the foremost world authorities on SPC and describes what SPC is, how it has evolved in recent years and why it is important for industry in the 1990s.
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