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Synopsis
This dictionary defines the main terms, acronyms and abbreviations used within the service management environment, focusing particularly on ITIL. ‘The Dictionary of Terms’ is an ideal source of information for anyone new to service management, and a handy reminder for more experienced professionals.
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Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations)
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Stationery Office Books, 2002
ISBN 10: 0952470659
ISBN 13: 9780952470656
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A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations: Version I
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Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations) Ivor Evans
Published by
Stationery Office Books, 2002
ISBN 10: 0952470659
ISBN 13: 9780952470656
Used
Softcover
Seller: BUCHSERVICE / ANTIQUARIAT Lars Lutzer, Wahlstedt, Germany
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Condition: gut. Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations) In englischer Sprache. pages. Seller Inventory # BN411332
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Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations)
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