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Synopsis
This dictionary defines the main terms, acronyms and abbreviations used within the service management environment, focusing particularly on ITIL. ‘The Dictionary of Terms’ is an ideal source of information for anyone new to service management, and a handy reminder for more experienced professionals.
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Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations)
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Version 1 (A Dictionary of IT Service Management: Terms, Acronyms and Abbreviations)
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001977752
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A Dictionary of IT Service Management: Version 1: Terms, Acronyms and Abbreviations (Itsmf Pocket Guide)
Published by
Stationery Office Books, 2002
ISBN 10: 0952470659
ISBN 13: 9780952470656
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Dictionary of It Service Management : Terms,Acronyms and Abbreviations
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Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 17641655-20
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