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IN STOCK -ITIL Version 3, Process Model. Service Strategy/Service Operation/Service Transition/Service Design/Continual Service Improvement. Ideal as a training tool for ITIL Studies. Clarification of the ITIL Inputs and output of each Process. Size 11 x 15 Strong double sided laminate. The Back shows a Acronyms, & Reference Matrix on all the processes and how they relate.
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