Human Competence: Engineering Human Performance - Hardcover

Gilbert, T.

Hardcover

ISBN 10: 0961669012 ISBN 13: 9780961669010

Publisher: Pfeiffer, 2006

Synopsis

Human Competence offers an original theory of engineering human performance, coupled with a detailed plan of action based on provided applications. Grounded on remarkable principles, sound applications, and educational practice, this classic book:

• explains how to identify people who have the potential to be exemplary performers.
• details various economic models for reducing expenses, increasing productivity, and improving learning, with special worksheets that help put these models to work.
• shows how to diagnose causes of performance failure and how to tailor the best remedies to each problem.
• describes a general procedure for measuring any performance and for translating these measures into economic opportunity.
• shows how to design training and educational systems that bring the best results.
  

About this title

From the Publisher

Human Competence is a true classic that should be read and remain in the reference library of every performance improvement and human resources development professional. Thomas Gilbert is known as the "Father of Performance Technology" for good reason. His work, as documented in this book, pioneered the way in which we now approach performance improvement.

From the Back Cover

What People Have Said About Human Competence

"Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations."
—Dick Lincoln, Centers for Disease Control

"Human Competence is the crowning achievement of a most remarkable man. But more than that, it is the performance technologist's foundation. Read it with zest, but read it with the intent of learning as much as you possibly can."
—Odin Westgaard, Hale Associates

"Tom's work has given me the framework to help others in a powerful way—it is a big part of my message of respecting and valuing people at work."
—Elizabeth Guman, Performance Insights

"Human Competence is a must read for anyone wishing to become a true performance improvement professional."
—Peter Dean, University of Tennessee at Knoxville

"Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments he left behind will continue to profit behavior analysis and performance improvement for a long, long time."
—Ogden Lindsley, Behavior Research Company

"Human Competence is probably the most borrowed and least returned book in my library. It's good to have it in print once more, so that I can keep replacing it, and rereading it for new insights from the original master of HPT."
—Rob Foshay, TRO Learning, Inc.

Edition details

• Publisher: Pfeiffer
• Publication date: 2006
• ISBN 10: 0961669012
• ISBN 13: 9780961669010
• Binding: Hardcover
• Language: English
• Edition number: 1
• Number of pages: 416