Easy-to-read, practical guide book to assist new supervisors/managers to have productive employees. Book focuses on empowerment, communication, delegation, team building and performance appraisals. There are self-development steps at the end of each chapter. Egos and Eggshells was a Fortune Book Club Alternate Selection. Chase Manahattan Bank ordered a customized printing for their new managers world wide.
"synopsis" may belong to another edition of this title.
Margot Robinson is a columnist, author, coach, consultant, trainer and speaker in the area of personal and professional development. Her client list reads like Who's Who in corporate America -- AT&T, American Express, IBM, Levi Strauss & Co, Sara Lee, Miller Brewing Co. and Chase Manhattan Bank. She has her own Internet Radio Talk Show called The Joy of Working.
This easy-to-read, practical guide aims to assist supervisors in understanding how to have productive employees for the Nineties. The focus of the book is learning how to empower employees through effective communication, delegation, team building, and performance appraisal. In addition to explaining short steps to carry out each role, Robinson, a management consultant and trainer, offers self-development steps throughout. The focus here is on the supervisor's job. In contrast, Geoffrey Bellman's Getting Things Done When You're Not in Charge ( LJ 8/92) encourages support professionals to initiate change. Recommended for general collections.
- Jane M. Kathman, Coll. of St. Benedict Lib., St. Joseph, Minn.
Copyright 1993 Reed Business Information, Inc.
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