Items related to Total Quality in Higher Education

Total Quality in Higher Education - Hardcover

Lewis, Ralph

 
9780963403070: Total Quality in Higher Education

Synopsis

Provides a framework for implementing total quality principles in the college or university environment. Includes the history and principles of quality management and an assessment of factors in the higher education environment that are leading to serious questions concerning effectiveness and efficiency. Presents a unique chapter on ISO 9000 in training and education.

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