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Synopsis
A valuable text with case studies and examples aimed at truly effective teamwork through the use of team tools in a methodical way. It has been described as the only user-friendly and highly effective guidebook a manager or team needs.
By using the book and the case studies, exciting teambuilding can result, starting with the first team meeting. The book explains both newly developed and conventional team tools. It assists in achieving effective, results-oriented discussions by explaining how team members can work together effectively by using the tools. The objective is to accelerate a team's and a company's process redesign and customer satisfaction efforts. There are over 20 tools, plus examples, pitfalls, tips, and forms to copy. The case study walks through a complete project.
This up-to-date handbook is written for all managers, supervisors, trainers, facilitators, and staff members who are working on any type of improvement of their business processes and on customer satisfaction. It applies to any type of company, including hotels, hospitals, manufacturing, government groups, educational institutions, telecommunications, and both small and large service companies. Power-Up Teams and Tools has 275 pages with over 100 illustrations. Two-color printing and four-color covers.
"synopsis" may belong to another edition of this title.
About the Author
Dr. Montgomery is a Business Process Consultant and Trainer known for integrating Process Redesign and Strategic Initiatives into Organization Effectiveness. He is trained and skilled in both the human side and the analytic side of organizational change. He attended Lehigh University, Pace in New York City, and the University of Pittsburgh. He has a Ph.D. in Engineering and a Master's Degree in Organizational Effectiveness. He has contributed sections to the text World Class Manufacturing and has written and presented papers on Strategic Planning and on Process Redesign at variuos conferences.
Review
A complete guide for teamwork to improve all businesses. Lessoned learned, pitfalls, and best practices are explained. Powerful case-studies. -- Hunterdon Business Review
A complete guide for teamwork to improve businesses of all types. -- The Hunterdon Review
Benchmaark Award for Practical Scholarship -- National Graduate School of Quality Management Systems
Benchmark Award for Practical Scholarship -- The National Graduate School
Improving business processes. A book with great information, insight, and value for organizations and coaches. The author truly understands. -- New Zealand Telecom Newsletter
The link to Process Improvement -- for higher customer satisfaction with greater effeciency and team spirit. -- New Zealand Telecom Newletter
"About this title" may belong to another edition of this title.
- PublisherMontgomery Group
- Publication date1999
- ISBN 10 0964112426
- ISBN 13 9780964112421
- BindingPaperback
- LanguageEnglish
- Edition number2
- Number of pages275
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Power-Up Teams & Tools: For Process Improvement & Problem Solving
Seller: Wonder Book, Frederick, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Seller Inventory # U00B-02550
Quantity: 1 available