SAP Documentation and Training Development Guide - Softcover

Park, Kathryn E.

Softcover

ISBN 10: 0965662128 ISBN 13: 9780965662123

Publisher: Bobkat Press, 1997

Synopsis

A straightforward approach to planning and developing documentation and training for your SAP project.

About this title

About the Author

Kathryn Park is Managing Partner of Bobkat Enterprises, LLC, an independent consulting firm based in Texas. She has provided recommendations for implementing, streamlining, and improving documentation and training operations to Fortune 500 companies, small businesses, and government organizations. At Bobkat, she and her partner specialize in business process analysis, methodology development, and training program planning and design using industry best practices.

In conjunction with the SAP Documentation and Training Development Guide, Ms. Park and her partner produced the Resource Estimator Tool(c) for SAP R/3 projects, a simple software tool that allows you to quickly determine the number of writers and other resources you need to complete your SAP documentation and training project.

Kathryn Park is an award-winning technical writing and training expert who has worked on SAP projects since 1993. She holds an MBA, for which her thesis, Establishing Productivity Standards for Technical Communications Professionals, won the highest praise.

From the Back Cover

Stop Guessing About How To Develop and Conduct SAP Training! Finally, a practical, step-by-step guide to developing cost effective SAP documentation and training! In this guide, you will find hints and tips learned from years of hands-on experience, including: - SAP module descriptions and sample project plan - Essential documents that every project needs to run smoothly - Project planning documents that chart your course of work - Putting together a professional documentation and training team - How to choose an on-line authoring tool that works for you - Hiring guidelines and useful interview questions - Detailed style and formatting guidelines - The best way to produce business task documents - Effective review and tracking procedures - A simple 7-step training development process - Choosing and preparing instructors

Excerpt. © Reprinted by permission. All rights reserved.

SAP is not just another tool that people use to help them do their jobs. Implementing SAP changes the way people do their jobs because it changes the way a company does business. The ultimate objective of a successful SAP implementation is a work force prepared to use SAP to do business.

After many months of planning, analyzing, and developing SAP, somebody has to know how to use it once it's implemented. Therefore, the driving factor in any SAP implementation effort is-surprise!-training. Your system can be ready to go live on May 1, but if your users do not know how to use it, what's the point?

Training bridges the gap between what the users know and what SAP requires them to know. SAP training is required because, like a lot of software, SAP is not intuitive.

Many companies believe that they cannot afford the time or money to produce good documentation or training. The fact is, if you do not pay to train your people, you will pay somewhere. You can expect errors in processing essential data when users attempt to learn SAP on the job. You pay for the time it takes to make the error, as well as the time it takes to fix the error. In addition, you pay in terms of productivity.

Edition details

• Publisher: Bobkat Press
• Publication date: 1997
• Language: English
• ISBN 10: 0965662128
• ISBN 13: 9780965662123
• Binding: Paperback
• Number of pages: 192