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Marketing Metrics and Financial Performance (Marketing Science Institute (MSI) Relevant Knowledge Series) - Softcover

Donald R. Lehmann And David J. Reibstein

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9780965711470: Marketing Metrics and Financial Performance (Marketing Science Institute (MSI) Relevant Knowledge Series)

Synopsis

Examines the current focus on measuring marketing productivity, develops a metrics "value chain," outlines findings on how marketing actions and customer assets link to product-market and financial performance, and discusses methodogical approaches and issues.

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About the Author

Donald R. Lehmann is George E. Warren Professor of Business at the Columbia Business School. David J. Reibstein is the William S. Woodside Professor and Professor of Marketing at The Wharton School, University of Pennsylvania.

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