All You Gotta Do Is Ask explains how to promote large numbers of ideas from your employees, something most organization do very poorly, if at all. In many organizations, the people who manage are either unaware of the power of employee ideas, or they don't know how to tap into them. This easy-to-read book will show why it is important to have a good idea system, how to set one up, and what it can do for you, your employees, and your organization.
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Biographies
Charles J. Yorke
ChuckYorke@yahoo.com
Chuck Yorke led the process to involve all employees at Technicolor in improvement activities. Over 19,000 improvement ideas were received in the year prior to the publication of this book. Over 10,000 of those ideas were implemented (a 900 percent improvement over two years earlier), resulting in many process and safety improvements as well as significant cost savings. Chuck also implemented an ongoing lean enterprise coaching process for supervisors and hourly associates, promoting the transfer of lean tools and concepts to the plant floor. Prior to his work at Technicolor, Chuck worked as a consultant and trainer. He provided QuestOne Decision Science’s Constraints Management training for General Motors Corporation, Ford Motor Company, and other manufacturing organizations. He is also recognized as a certified Kepner-Tregoe program leader for Chrysler Corporation. Chuck has facilitated many workshops in problem solving, communication skills, systems thinking, and other programs. In addition, he has health care experience, with responsibility for operations of facilities with gross revenues over $20 million annually.
Chuck has a Bachelor Degree in Communications from Eastern Michigan University, and the following certifications:
• Instructor, situational leadership;
• Coach, The Team Learning Lab (Interactive Learning Laboratories, Inc);
• Instructor, Quick and Easy Kaizen;
• Certified by Development Dimensions International (DDI) as a master trainer for DDI’s learning systems;
• Certified by Development Dimensions International (DDI) as a facilitator for over 50 programs including: coaching, trust, leading effective meetings, communication;
• Program leader for Root Cause Analysis (Chrysler);
• Certified by Kepner-Tregoe. Program includes: situation appraisal, problem analysis, decision analysis, and potential problem analysis;
• Instructor, The Power of Focus Management using Outlook (Time/Design, PathWise)..
Norman Bodek
Bodek@pcspress.com
Norman Bodek is the president of PCS Inc., a publishing and consulting company in Vancouver, Washington. In 1979, he started Productivity Inc. Press and published hundreds of management books on productivity, quality, and Lean manufacturing. At Productivity, he also developed and published numerous management training programs, training videos, ran major national conferences on productivity and quality, over 200 seminars and workshops a year, 50 study missions to Japan, and published five monthly newsletters. From his 60 trips to Japan, he met and published the works of the Taiichi Ohno, Dr. Shigeo Shingo, the co-creators of the Toyota Production System (Lean manufacturing), and many other masters in manufacturing improvement. He even reprinted and republished the 1926 book of Henry Ford Today and Tomorrow. He introduced to the West important Lean tools and techniques discovered in Japan: JIT, Jidoka, 5S, Value Stream Mapping, SMED, QFD, CEDAC, Hoshin Kanri, Andon, Kanban, and Poka-Yoke. He started the Shingo Prize and is a Shingo Prize winner.
Norman introduced Technicolor Corporation and other companies to Quick and Easy Kaizen. At Technicolor in Detroit, Michigan, prior to his workshops, the company received in the year 2001 only 250 suggestions with 113 implemented, while in the last twelve months (ending October, 2004) the company received 22,000 suggestions with over 12,000 implemented, resulting in over $10,000,000 in cost savings. He is a consultant and frequent speaker on Kaizen, Kaikaku, and Lean manufacturing. In 2004 he was invited to keynote the IIE Lean conference in Los Angeles, California and the Quality System Conference in Detroit, Michigan. In 2005 he will keynote conferences for APICS, ASQ and others. He has written close to 100 published management articles and is the author of two prior books, The Idea Generator – Quick and Easy Kaizen and Kaikaku The Power and Magic of Lean.
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