This is the first book to document an actual company's Lean transformation over a ten-year period. It presents, in detail, what The Wiremold Company did to achieve its transformation and their amazing results, both financial and non-financial. The book vividly shows how Wiremold applied Lean principles and practices to the entire enterprise and throughout the value stream. The Wiremold Company achieved outstanding success in a short period of time by using Lean as a comprehensive management system, rather than as a group of tools. The leadership lessons are invaluable for anyone involved with making the Lean management system come alive in their company.
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Destined to become a Lean classic, Better Thinking, Better Results is a complete description of how to achieve an enterprise-wide Lean transformation. It is filled with valuable new contributions to the body of Lean knowledge. Endnotes are rich with additional details. Better Thinking, Better Results is a 2003 Shingo Prize recipient.
We wrote this book because we wanted to provide a resource like none other for Lean practitioners. We also wanted to answer some key questions such as: How do you achieve an enterprise-wide Lean transformation? What is the interplay between two key principles, Continuous Improvement and Respect for People? What are the financial and non-financial results? What are the benefits of Lean for key stakeholders? Readers tell us that we were successful in answering these and many other important questions. We're sure you’ll agree.
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