A practical guide to privacy for companies, managers, and employees. Explains privacy laws and regulations affecting web sites, email, and other aspects of business today.
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In recent years privacy has climbed rapidly up the public agenda, raising concerns among consumers that businesses ignore at their peril. For many companies the first place that this becomes evident is in web site operations and customer email. That’s why I decided to write this book, to help companies understand and address the privacy concerns that their customers have.
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