Knowledge Management - Hardcover

Ec-Council

  • 4.17 out of 5 stars
    6 ratings by Goodreads
 
9780972936200: Knowledge Management
Hardcover
ISBN 10: 0972936203 ISBN 13: 9780972936200
Publisher: Osb Pub Pte Ltd, 2003

Synopsis

"Demonstrating the principles of knowledge management, this book shows how KM and CRM technologies work and how they impact the IT infrastructure. Concepts such as team building and goal setting are presented in the form of exercises that help e-commerce professionals create KM/CRM projects. Also addressed is how to align e-business strategy and technology choices. This book serves as a guide to passing the EC-Council Knowledge Management Exam 212-69."

"synopsis" may belong to another edition of this title.

About the Author

The International Council of Electronic Commerce Consultants (EC-Council) is a professional organization for aspiring and practicing electronic commerce professionals. This book was developed by EC-Council members who have passed the Knowledge Management exam.

"About this title" may belong to another edition of this title.

Publisher
Osb Pub Pte Ltd
Publication date
2003
Language
English
ISBN 10 
0972936203
ISBN 13 
9780972936200
Binding
Hardcover
Number of pages
475
Rating
  • 4.17 out of 5 stars
    6 ratings by Goodreads