Items related to Hardwiring Excellence: Purpose, Worthwhile Work, Making...
Synopsis
A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.
Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing "chicken soup style" stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones.
Based on Studer GroupĀ s Nine Principles SM, Quint Studer shows how to retain more employees; ensure better customer service; build strong leadership, align organizational values, goals, and results; increase communication; reward and recognize individual success while also requiring accountability; and move operational performance for better financials, market share, and growth.
At the core of the journey, he says, is a sense of purpose, worthwhile work and making a difference. When organizations learn how to harness this passion in their employees, they create a success spiral with ever increasing momentum.
In fact, Richard L. Clarke, FHFMA, President and CEO of Healthcare Financial Management Association says, "Quint StuderĀ s Nine Principles of service and operational excellence provide the missing link between people power and strong financials. ItĀ s about courageous leadership."
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About the Author
Author Quint Studer, CEO of Studer Group, draws on his vast experience coaching hundreds of healthcare organizations nationwide with stories, examples, and simple tools that drive world-class organizations
Review
...such an important tool to reinforce all we've learned from Quint's mentorship over the years. -- Geralyn Lunsford, CNO, North Ridge Medical Center, Ft. Lauderdale, FL
I have re-read it, and am sharing some important insights with my staff today. -- Pam Hundt, RN, BSN
I think the book offers a valuble ongoing learning experience... --Cam Underhill, Director of Education and Organizational Development, Palmetto Health Baptist Easley, Easley, SC
"About this title" may belong to another edition of this title.
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Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing, 2003
ISBN 10: 0974998613
ISBN 13: 9780974998619
Used
Hardcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Hardback. Condition: Good. For many who work in health care, overwhelming business pressures and perceived barriers to change have nearly extinguished the flame of their passion to help others. This book teaches the reader how to apply specific prescriptive tools and practices to create and sustain a world-class organisation. Seller Inventory # CIN0974998613G
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Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference
Seller: Zoom Books East, Glendale Heights, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: like_new. Book is in like new condition with minimal signs of wear. Pages are clean and free from notes or highlighting. Dust cover is intact. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. Seller Inventory # ZEV.0974998613.LN
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Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0974998613I5N00
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Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Published by
Fire Starter Publishing, 2003
ISBN 10: 0974998613
ISBN 13: 9780974998619
Used
Hardcover
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Hardback. Condition: Good. For many who work in health care, overwhelming business pressures and perceived barriers to change have nearly extinguished the flame of their passion to help others. This book teaches the reader how to apply specific prescriptive tools and practices to create and sustain a world-class organisation. Seller Inventory # CIN0974998613G
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Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference
Seller: tLighthouse Books, Onekama, MI, U.S.A.
Seller rating 5 out of 5 stars
Condition: acceptable. Acceptable condition. Reading copy. May have signs of wear and previous use scuffs, library copy, highlighting, writing, and underlining . May have foxing, slight water damage or tears. 100% GUARANTEE! Shipped with delivery confirmation. If you're not satisfied with purchase just return it! Seller Inventory # 58BX5X000CW7_ns
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Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference
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Condition: very_good. This is a well-cared-for used book with light signs of previous use. There may be minor cover wear, a faint crease, or slight spine wear, but overall it's in great shape and fully readable. Please note: -May contain library or rental stickers. -Supplemental materials e.g., CDs, access codes, inserts are not guaranteed. -Box sets may not include original exterior box. Your satisfaction is our top priority! If you have any questions or concerns about your order, please don't hesitate to reach out. Thank you for shopping with us and supporting small businessā"happy reading! Seller Inventory # STM.13VN
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Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference
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Hardcover. Condition: new. New Copy. Customer Service Guaranteed. Seller Inventory # 19Z81_52_0974998613
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Hardwiring Excellence: Purpose, Worthwhile Work, Making A Difference
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.
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hardcover. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0974998613