It takes more than technical expertise to be an effective consultant. Author Brad Smith addresses a range of issues consultants face, from truly understanding the client's needs to clearly articulating complex conclusions in a readily understood, straight-forward manner. <P>You'll learn how to listen, listen, confirm and listen some more; about integrity and how to tackle the "do right" hurdle; the importance and power of disclosure; about investing in life-long learning; and how to achieve a sustainable work/life balance.</P> <P><B>What Do You Think? Preparing for the Question That All Clients Ask</B>is essential reading for any professional who offers expert advice.</P>
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Brad Smith is a graduate of the University of Illinois, a Fellow of the Society of Actuaries and a member of the American Academy of Actuaries. Brad joined Milliman, Inc. in 1986 and has served as its chairman since May, 2000. With more than 30 years of consulting experience, he specialized in the pricing and design of new products, as well as assisted potential acquirers of life insurance companies with mergers and acquisitions. Brad is a frequent speaker, giving many talks to high school and college students, young professionals just entering their careers and seasoned veterans.
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