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The Perception of a Difference (The Power in Buying, Marketing, Selling Customer Care, volume 1 in A series) - Hardcover

 
9780976030706: The Perception of a Difference (The Power in Buying, Marketing, Selling Customer Care, volume 1 in A series)

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This volume of The Perception Of A Difference series gives you in-depth coverage of four: Buying, Marketing, Selling, and Customer Care. New customers appear throughout with their real life perceptions and reactions. Customer Care is in many of the stories. It sneaks in without your realizing it. Its importance is illustrated in Chapter 11.

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  • PublisherWZA Inc.
  • ISBN 10 0976030705
  • ISBN 13 9780976030706
  • BindingHardcover
  • LanguageEnglish
  • Number of pages305

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Wesley W. Zimmerman
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ISBN 10: 0976030705 ISBN 13: 9780976030706
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