Items related to The Power of Business Process Improvement: The Workbook
Synopsis
If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.
"synopsis" may belong to another edition of this title.
About the Author
Susan Page is an experienced business process improvement consultant who has worked with the computer, banking, health management, and entertainment industries. She is the author of the popular book on improving a company's business processes. The Power of Business Process Improvement, published by the American Management Association, has become an industry standard for anyone new to business process improvement, and a tool for others. She has worked for a major entertainment company in Orlando, Florida, for the past 16 years, and is currently a manager of Human Resource Information Systems (HRIS).
From the Back Cover
If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities - the answer to all of these common challenges, and many more, is business process improvement (BPI).
The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable.
Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.
"About this title" may belong to another edition of this title.
- PublisherLowell Books
- Publication date2013
- ISBN 10 0976042835
- ISBN 13 9780976042839
- BindingPaperback
- LanguageEnglish
- Number of pages180
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