Items related to Lessons in Loyalty
Synopsis
Without a doubt, Southwest Airline’s phenomenal culture has become the envy of most of American CEOs. The Dallas-based airline’s unprecedented success, its ability to survive where others fail and its continued tradition of service excellence has garnered awards from every possible corner of a highly-competitive industry. The question is, how did it happen? After her retirement, Lorraine Grubbs-West -- a former Southwest Airlines VP -- took a look back at her 15-year tenure with Southwest Airlines. In her book, Lessons in Loyalty, she highlights some of the unique and successful business strategies that moved the company from an upstart start-up in a well-established field to more than 30 years of profitability and the recognized leader in today’s passenger aviation industry. In view of the challenges that continue to confront American business today, this book may be – as they say -- just what the doctor ordered. It’s brevity, easy-to-read format and straight-forward approach makes Lessons in Loyalty a primer for any firm wanting to build a loyal workforce capable of making the right things happen. But Grubbs-West makes her book an interesting journey of indelible wisdom, as well, designed especially for the busy business leader.
"synopsis" may belong to another edition of this title.
About the Author
Lorraine Grubbs-West was a senior executive with Southwest Airlines for fifteen years. Her career with Southwest included positions in marketing, employment and leadership development. She is now president and CEO of Lessons in Loyalty with the mission of providing tools and resources for organizations to create a postitive and productive culture.
Review
A must read, a practical guide to building your own winning team. --Noel M. Tichy, Professor, University of Michigan Ross School of Business
Required reading for any organization striving to create the right culture. --John Crisci, VP HR, VistaCare
...practical lessons for building a culture that fosters productivity, innovation and organizational success. --Libby Sartain, SVP Yahoo! Inc.
"About this title" may belong to another edition of this title.
- PublisherCornerstone Leadership Inst
- Publication date2005
- ISBN 10 0976252856
- ISBN 13 9780976252856
- BindingPaperback
- Number of pages130
- Rating
Buy New
Learn more about this copy
US$ 8.12
Shipping:
US$ 3.99
Within U.S.A.
Top Search Results from the AbeBooks Marketplace
Stock Image
Lessons in Loyalty How Southwe
Published by
CornerStone Leadership Institute, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Softcover
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00062106931
Quantity: 8 available
Stock Image
Lessons in Loyalty How Southwe
Published by
CornerStone Leadership Institute, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Softcover
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00046038037
Quantity: 2 available
Stock Image
Lessons in Loyalty How Southwe
Published by
CornerStone Leadership Institute, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Softcover
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00063733275
Quantity: 3 available
Seller Image
Lessons in Loyalty: How Southwest Airlines Does It - An Insider's View
Published by
Cornerstone Leadership Inst, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Softcover
Seller: Reliant Bookstore, El Dorado, KS, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Pages can have notes highlighting. Spine may show signs of wear. May have varying covers. Fast Shipping - Mailed in plastic mailer!. Seller Inventory # 56JPTD0016MR_ns
Quantity: 1 available
Seller Image
Lessons in Loyalty: How Southwest Airlines Does It - An Insider's View
Published by
Cornerstone Leadership Inst, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Softcover
Seller: Reliant Bookstore, El Dorado, KS, U.S.A.
Seller rating 5 out of 5 stars
Condition: acceptable. This book is a well used but readable copy. Integrity of the book is still intact with no missing pages. May have considerable notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer!. Seller Inventory # 56JPSA0007G7_ns
Quantity: 1 available
Stock Image
Lessons in Loyalty: How Southwest Airlines Does It - An Insider's View
Published by
CornerStone Leadership Institute, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Paperback
Seller: Orion Tech, Kingwood, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Seller Inventory # 0976252856-3-14267822
Quantity: 1 available
Stock Image
Lessons in Loyalty: How Southwest Airlines Does It - An Insider's View
Published by
CornerStone Leadership Institute, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Paperback
Seller: Your Online Bookstore, Houston, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Seller Inventory # 0976252856-3-22911457
Quantity: 1 available
Stock Image
Lessons in Loyalty: How Southwest Airlines Does It - An Insider's View
Published by
CornerStone Leadership Institute, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
paperback
Seller: Gulf Coast Books, Memphis, TN, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. Seller Inventory # 0976252856-3-26675104
Quantity: 1 available
Stock Image
Lessons in Loyalty
Published by
Cornerstone Leadership Inst, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
paperback
Seller: KuleliBooks, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Acceptable. The item is fairly worn but still readable. The book may have some cosmetic wear (i.e. creased spine/cover, scratches, curled corners, folded pages, sunburn, stains, water damage, bent, torn, damaged binding, dent). - The dust jacket if present, may be marked, and have considerable heavy wear. - The book might be ex-library copy, and may have the markings and stickers associated from the library - The book may have considerable highlights/notes/underlined pages but the text is legible - Accessories such as CD, codes, toys, may not be included - Safe and Secure Mailer - No Hassle Return. Seller Inventory # 521X7W0015OV
Quantity: 1 available
Stock Image
Lessons in Loyalty: How Southwest Airlines Does It - An Insider's View
Published by
Cornerstone Leadership Inst, 2005
ISBN 10: 0976252856
ISBN 13: 9780976252856
Used
Softcover
Seller: More Than Words, Waltham, MA, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. A sound copy with only light wear. Overall a solid copy at a great price!. Seller Inventory # BOS-E-04b-01781
Quantity: 1 available