About the Author:
Jeffrey Kaplan is a lead partner in the Technology Consulting practice of PricewaterhouseCoopers (PwC). He is a thought leader in IT management, and has worked with numerous organizations to define and implement dramatic business improvements through strategic investments in technology. Based in Washington D.C., Kaplan publishes and presents on governance issues. His expertise includes strategy, performance management, customer management, technology management, and organizational change management. His experience spans the banking, chemical, computer, government, pharmaceutical, software, and telecommunications industries.
Review:
Jeff's book was insightful and very useful to determine how an organization can transform their business by understanding the issues underlying IT management challenges and the governance framework to determine and manage through the IT investments that can enable transformation. Jeff's knowledge based on his experience and research provided me great insights for policy and management as a former portfolio manager at the U.S. Office of Management and Budget and Federal CIO. --Steve Galvan, Chief Information Officer, U.S. Small Business Administration, LinkedIn, March 9, 2009
Jeff is one of the sharpest, most insightful, professionals I have ever worked with. Smart as a whip, Jeff moves fast, thinks fast, and has an unerring sense of what makes a business or organization tick. He is the right guy to have on your side. --Steven Cash, Principal & Counsel, LinkedIn, March 10, 2009
For Senior Executives and IT Managers looking to unlock the value of IT within their organizations, Jeff's book Strategic IT Portfolio Management is a compass for transforming your IT organization. Once you grasp Jeff's fundamental lesson of investment trade-offs, and then begin deploying his practical governance techniques, you will never view IT through the same set of lenses again. --John Palmer, EMC, LinkedIn, March 12, 2009
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