About the Author:
C. Kenneth Meyer co-authored Practicing Public Management used in more than 350 public administration programs across North America. C. Kenneth Meyer is an author of nearly a dozen books on public personnel management, public management practice, violence in American society, public administration, and public policy. He has published nearly 100 scholarly articles on a range of topics including: effective and efficient government, program evaluation, workplace violence, organizational training and development, policy evaluation, and public participation strategies. During C. Kenneth Meyer s 37 years of teaching at the university level, he has taught more than 45 diverse courses for the public administration field including public administration, public policy, research methods and statistics, empirical theory, international policy, American government, politics and public participation. Among these courses is an international award-winning comparative public management and public policy class incorporating a European study abroad component. The class is focused specifically on identifying the best worldwide practices in the public, nonprofit and private sectors. The information learned and resources gathered from these identified best models and best practices are incorporated in the cases presented in these new must have teaching resources. Jeffrey A. Geerts, M.P.A - Special Projects Manager, Iowa Department of Economic Development, Nationally Selected as a Top 7-Up-and-Coming Professional, By Resource Recycling magazine - Jeffrey A. Geerts is a leader in policy development and implementation. He has gained extensive experience in policy development and grassroots democracy while working for Iowa s Departments of Economic Development and Natural Resources and the state Senate. Lance J. Noe, M.P.A - Director, Center for Professional Studies, Drake University, Des Moines, Iowa - Lance J. Noe instills in these texts his years of experience as a consultant to local governments on entrepreneurialism and local and county government consolidation. He is an instructor of professional development seminars and grant writing seminars for state and local governments and nonprofit organizations. Garry L. Frank, Ph.D. - Professor of Public Administration, College of Business and Public Administration, Drake University - Garry L. Frank has been an instructor in the field of public administration and business for 25 years. He is an extensively published author both domestically and internationally. Garry specializes in instructing, writing and speaking on ethics along with corresponding policy issues in public service, non-profit and private industry.
Review:
Conducting the People's Business has international appeal because the challenges of bureaucracy are global. These well written case studies address wider perspectives, offer specific illustrations in the context of global views, combine varieties of the general to the particular. This book enjoys a long shelf life. What I mean by that is the contexts of these cases last past any generation of readers. In 50 years, this volume will be consulted. Conducting the People s Business is both comprehensive and creative. It addresses real life situations. To paraphrase Thomas Friedman, Conducting the People s Business, ...articulates flat world challenges. This task is creative. This book is a work of art. These well written case studies address wide perspectives, offer specific illustrations in the context of global views, and combine varieties of the general to the particular. This book even has international appeal because the bureaucracy challenges it addresses are universal. Overall, it addresses real-life situations in a timeless creative way. --Professor John Rouse, Department of Political Science, Ball State University
Human Relations in Action presents a useful, diverse set of case studies for consideration and analysis. It provides questions for student response that will generate contemplation and discussion. --Dr. Jeffrey Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University
A timely and vital contribution to the study of human relations; Human Relations in Action would be a useful addition at either the undergraduate or graduate level of instruction. --Dr. Glenda Hufnagel, Professor, Department of Human Relations, The University of Oklahoma
Human Relations in Action presents a useful, diverse set of case studies for consideration and analysis. It provides questions for student response that will generate contemplation and discussion. --Dr. Jeffrey Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University
A timely and vital contribution to the study of human relations; Human Relations in Action would be a useful addition at either the undergraduate or graduate level of instruction. --Dr. Glenda Hufnagel, Professor, Department of Human Relations, The University of Oklahoma
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