Communication & Professionalism Competencies: A Guide for Surgeons - Softcover

Rowland, Pamela A.

Softcover

ISBN 10: 0978889010 ISBN 13: 9780978889012

Publisher: Cine-Med, Inc., 2007

Synopsis

The majority of surgeon training is focused on treating the patient and virtually no time or thought is given to how the surgeon can most effectively communicate with the patient and their family members. Unfortunately, a lack of communication skill, not technical skill, may be what leads to a patient feeling dissatisfied with their surgery experience. This book aims to remedy this all too common problem between surgeons and their patients. Smartly designed with vignettes and colorful graphic display of useful tools to enhance communication skills, this book offers a plethora of tips and methods on a variety of topics, including intercultural techniques, speaking with older patients, disclosing adverse outcomes and asking for tissues and organs. This book should be read by all surgeons and in particular medical students and residents just beginning their training.

About this title

About the Author

Dr. Pamela Rowland Dr. Pamela Rowland, PhD was graduated with distinction and summa cum laude from the University of Connecticut, and published her first book that same year. She completed her MA degree at the Pennsylvania State University combining her interests in computer science, statistics and education to develop more objective methodologies to study physician-patient communication. She completed her doctorate in communication studies at the University of Massachusetts followed by clinical faculty appointments at Brown, Tufts and Dartmouth medical schools. For more than 25 years, Dr. Rowland has been teaching interpersonal skills to residents and assessing the behaviors of clinical faculty. As a behavioral scientist, her research focuses on variables that affect success on oral boards, patient satisfaction and interviewing techniques. She is director of the national course, Clinical Performance & Oral Examinations in Surgery. She recently assumed the position of director, Office of Professional Development at Dartmouth Medical School. Dr. Rowland is an affiliate member of the American College of Surgeons. A nationally recognized expert in communication, she assists clinical faculty, residents and students to improve their performance in a variety of clinical and professional settings. She is the recipient of the 1977 Rhode Island Business and Professional Woman award, the 1992 Connecticut Matrix Award for her work in the communications field and the 2004 Outstanding Teacher in Surgery Award from the Association for Surgical Education. Dr. Nicholas P. Lang, MD Dr. Lang was graduated from the University of Arkansas for Medical Sciences (UAMS) and completed his surgery residency at UAMS and the affiliated Veterans Administration hospital. After two years at the National Cancer Institute, he returned to Little Rock to join the faculty of the department of surgery and the staff at the VA hospital. For more than 13 years, Dr. Lang's clinical research has been funded by grants from the NIH, EPA and the VA. For more than 10 years, Dr. Lang has been involved in teaching physician-patient communication at both the VA and university hospitals. These activities led to his recognition by his peers as an accomplished surgeon, researcher and educator who focused on patient-centered quality care, as well as quality education and research. He was elected to the position of President for both the Association for Surgical Education and Southwestern Surgical Congress. Until recently, he was chief of staff at the central Arkansas Veterans Healthcare System in Little Rock and professor of surgery in the division of surgical oncology, department of surgery, College of Medicine at the University of Arkansas for Medical Sciences. Dr. Lang is currently Chief Medical Officer, University of Arkansas for Medical Sciences Medical Center, professor of surgery, professor of radiology and professor of physiology and biophysics in the College of Medicine at the University of Arkansas for Medical Sciences. Drs. Rowland and Lang have collaborated on multiple communication research publications and skills workshops at national meetings in surgery. They have been co-directors of Clinical Performance & Oral Examinations in Surgery, designed for surgeons who were having difficulty with oral board examinations. As part of an American College of Surgeons Task Force, they helped to design, implement and teach the course: Surgeons as Effective Communicators: Sharpening Skills for Critical Moments.

Edition details

• Publisher: Cine-Med, Inc.
• Publication date: 2007
• ISBN 10: 0978889010
• ISBN 13: 9780978889012
• Binding: Paperback
• Language: English
• Edition number: 1
• Number of pages: 318