Get Smart! How E-mail Can Make or Break Your Career and Your Organization

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9780979742002: Get Smart! How E-mail Can Make or Break Your Career and Your Organization
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Get Smart! provides a quick, enjoyable tour through the world of e-mail, pointing out the most common perils and pitfalls and offering simple ways to avoid them. By following the seven Get Smart! guiidelines, you will create the best possible electronic impression at work and cultivate e-mail intelligence throughout your organization.

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You'll recognize yourself and your co-workers in the pages of Get Smart! Lucky for us that the authors clearly point out the e-mail pitfalls that can snare otherwise sensible folks. No more excuses for bad behavior! This book provides much-needed practical guidelines that will not only bring sanity to our e-mail world but will enhance how people work together in organizations. --Cynthia D. McCauley, Senior Fellow, The Center for Creative Leadership

As Hilberry and Pulley point out, e-mail can take on a life of its own, draining our time, cutting into productivity, jeopardizing confidentiality and morale, and worse. Get Smart! How E-Mail Can Make or Break Your Career and Your Organization, is a quick, humorous, immediately applicable read incorporating real-life examples, research data, and practical guidelines for e-mail usage. As an inveterate e-mail user, I highly recommend this delightful book. --Richard F. Celeste, President, Colorado College

Get Smart! is a unique contribution; it affords us an understanding of e-mail not simply as another form of technology-enabled communication, but linked intimately to leadership effectiveness. The authors offer real e-mail examples and practical advice to boost your e-mail intelligence, including an easy to complete self assessment and seven Get Smart! guidelines. --Nick Nissley, Executive Director, Leadership Development, The Banff Center

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Mary Lynn Pulley, Jane Hilberry
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