Supervision of the Problem Employee - Softcover

Kevin Johnson

Softcover

ISBN 10: 0981767249 ISBN 13: 9780981767246

Publisher: Command Strategies Consulting, 2012

Synopsis

Problem employees are a reality faced by every organization. Supervisors are likely to spend 90% of their time dealing with those problem employees-far out of proportion, since they probably make up only about 10% of personnel. Let's call them the 10%. If you're a supervisor, you probably know all about the 10%. But you might be less willing to admit that poor supervision is often the real cause of problem employees. This book discusses how supervisors often create and foster an environment that allows problem employees to exist and thrive. What role should supervisors play in addressing the issues of problem employees? What popular management concepts are undermining the expectation of a supervisor's response to problem employees? Topics covered include: Why supervisors fail: character weaknesses and training deficiencies. Ways that poor supervision corrupts an organization. Common excuses given by supervisors for not supervising problem employees and why these excuses fail. Tips that every supervisor should know when disciplining an employee. Suggestions for department policy that minimizes the influence of problem employees. Discover how neglectful and complacent supervisors contributed to a series of scandals that propelled a Northern California fire department into the national spotlight, leading to embarrassment and public ridicule. Supervision of the Problem Employee takes a hard but truthful look at the crucial role supervisors play in responding to problem employees. You ll also learn what happens to an organization's culture when supervisors fail to supervise employees.

About this title

About the Author

Kevin Johnson is the founder and president of Command Strategies Consulting, a company specializing in leadership training and misconduct investigations for fire and police departments. Kevin served for thirty years with the Sacramento Police Department, retiring as a captain in 2007. As a captain, Kevin commanded Patrol Operations, Narcotics, Detectives, Internal Affairs, Personnel, and the Police Academy. During the last two years of his career, Kevin was on loan to the Sacramento Fire Department to assist the fire chief in development of an internal affairs unit and a leadership program. Kevin has a Juris Doctorate of Law from McGeorge School of Law, a Master s Degree in Criminal Justice from California State University, Sacramento, and a Master s Degree in Management from California State Polytechnic University, Pomona. Kevin is a graduate of the FBI National Academy, the Peace Officers Standards and Training Command College and Executive Development Course, and the Senior Management Institute for Police at the John F. Kennedy School of Government of Harvard University. Kevin has previously served as a part-time faculty member in the Criminal Justice Department at California State University, Sacramento and at University of Phoenix, Sacramento campus. Currently, Kevin is a course director and instructor at Northwestern University Center for Public Safety, Evanston, Illinois.

Edition details

• Publisher: Command Strategies Consulting
• Publication date: 2012
• ISBN 10: 0981767249
• ISBN 13: 9780981767246
• Binding: Perfect Paperback
• Language: English
• Edition number: 1
• Number of pages: 147