Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company - Hardcover

Bill Marriott Jr.

3.83

242 ratings by Goodreads

9780983303336: Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company

Hardcover

ISBN 10: 0983303339 ISBN 13: 9780983303336

Publisher: Luxury Custom Publishing, LLC, 2013

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In Without Reservations, global business leader and hotel industry icon J.W. “Bill” Marriott, Jr., shares both the story of and the recipe for the success of Marriott International, one of the world’s leading hotel companies. In 1964, on the eve of being named president of the company, Marriott’s father, founder and then-CEO J. Willard Marriott, Sr., tucked a letter in his 32-year-old son’s desk drawer. The letter, printed in this book, provides timeless advice for any person in any business who aims to achieve success. Without Reservations is a compilation of engaging stories that takes the reader behind the scenes as events and decisions unfold. Part biography, part business digest, Without Reservations presents a frank and candid perspective on achieving the pinnacle of one’s profession and lessons learned along the way. Marriott reflects on a range of compelling topics, including the impact of 9/11, the recent economic downturn, and decisions made—and not made.

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About the Author:

J.W. “Bill” Marriott Jr. became executive chairman of Marriott International, Inc., in 2012 after being the company’s chief executive for forty years. He is an American business icon who has successfully created a multi-billion-dollar global hotel company. He divides his time between the Washington, D.C., area and New Hampshire with his wife, Donna. They have four children, 15 grandchildren, and seven great-grandchildren.

Review:

It's rare that someone like Bill Marriott comes along--his singular leadership has shaped the culture and the astounding success of a company of 300,000 people. Without Reservations reveals the enduring secrets of his incomparable leadership--a must read for anyone aspiring to build an enterprise, to lead or to succeed. --W. Mitt Romney, Former Massachusetts Governor and Bain Financial Founder

Bill Marriott is one of the best entrepreneurial minds in the business. He knows what it takes to build brands, relationships and a winning corporate culture. Without Reservations is a compelling story of how best-in-class service, integrity, loyalty and leadership turned a small, family business into one of the world s most respected companies. --Ken Chenault, CEO and Chairman, American Express

As our world grows more interdependent with each passing day, the most profitable companies will be those that find ways to benefit society as a whole within the framework of their business models. Bill Marriott knew this long before the dawn of the 21st century, and his results speak for themselves he has built an enormously successful global corporation on the idea that businesses should be responsible members of their communities, and that all people deserve respect and the opportunity to thrive. --Former President Bill Clinton

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