The Nurse Leader Handbook: The Art and Science of Nurse Leadership helps "fill in the knowledge gaps" for the courageous and dedicated men and women who take on one of the most complex jobs in healthcare.
This book provides nurse leaders with a solid foundation for success. It also serves as a reference they can revisit again and again when they have questions or need a quick refresher course in a particular area of the job. Readers will learn how to:
Reward and recognize positive behaviors to reinforce them and inspire them in others
Hold crucial conversations with high, middle, and low performers
Use Key Words/AIDET® to drive quality outcomes and build patient loyalty
Teach and implement service recovery so that it becomes second nature for a team
Create a culture where Never Events never happen
Answer tough questions in a way that creates a sense of unity, not divisiveness
Talk to the C-Suite in a way that gets results
Walk the work/life blend tightrope without falling off (and taking others down with you!)
Ultimately, being a great nurse leader is all about making the staff's job easier so that they can provide exceptional patient care. That's what all nurses at all levels care about most - and it's a truth that's interwoven throughout this informative and inspiring book. The Nurse Leader Handbook is an anthology whose chapters are written by a variety of Studer Group coaches, nurse leaders and physician leaders from across America.
"synopsis" may belong to another edition of this title.
Stephanie Baker, RN, CEN, MBA
Rich Bluni, RN
Debbie Cardello, RN, MSN
Lauren Charles, RN
Karen Cook, RN, BSN
Davy Crockett, RN, FACHE
Lucy Crouch, BSN, MSN
Linda Deering, RN, MSN
Lavonne Dwinal, RN, BS, MOL
Jill Ellis, RN, MA
Bonnie Forsh, RN, BSN, MBA, CNA-BC
Tonya Fuller, RRCP
Jackie Gaines, MS, BSN
Liz Jazwiec, RN
Beth Keane, MA
Julie Kennedy-Oehlert, RN
Lyn Ketelsen, RN, MBA
Bob Murphy, RN, Esq, FACHE
Julie O'Shaughnessy, SS, MHA, CHE, CPHQ
Jeanny Platt, BS, RN
Kristine (Kris) Powell, RN, BSN, CEN
Mark Quirin, RN, MSN
Brian C. Robinson, MHSA, Executive Vice President, Studer Group
Terry Rose, RN, MHA
Wolfram Schynoll, MD, FACEP
Regina Shupe, RN, MSN, CEN
Quint Studer
Faye Sullivan, RN
Colleen Thornburgh, MSA
Pat Treiber, MA, MPH
"About this title" may belong to another edition of this title.
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