In this practical guide for organizational leaders and top-level executives, industry experts Jeff Deal and Gerhard Pilcher explain in clear, understandable English...
CONTENTS
Introduction and Overview
1.Empowering the Decision Makers
Hunting for Needles in Haystacks
Breaking the Mind Barrier
A World of Applications
2.Clearing Up the Confusion
Ten Levels of Analytics
Four Categories of Modeling Knowledge
Supervised vs. Unsupervised Learning
Levels and Advanced Data Types
The Analytic Organization
3.Leading a Data Analytics Initiative
Starting Small
Examples of Poor vs. Good Focus
Cultivating the Culture
Managing a Data Analytics Initiative
The Experiences of a Mobile Phone Service Provider
Leadership is Key
A Parade of Champions at a Federal Agency
A Lack of Leadership at a Financial Firm
The Effect of Different Leadership Styles at a
Government Agency
Bold Leadership Required
4.Staffing a Data Analytics Project
Individual or Team?
Assembling the Team
What is a Data Scientist?
More than Academic Credentials
The Most Important Quality
Mike Thurber s Story
Building Teams through Gap Analysis
5.Acquiring the Right Tools
A Variety of Techniques and Disciplines
Interface Level of Tools
Sources of Tools
A Word about Open-Source Tools Tool Trends
6.Hiring Data Analytics Consultants
Discerning Fact from Hype
Evaluating Industry Experience
Evaluating Analytics Experience
Finding the Right Consultant
The Modeling Process
7.Understanding the Data Mining Process
The CRISP-DM Process
Resist the Temptation to Take Shortcuts
8.Understanding the Business
Clarifying Your Objective
Defining the Terminology
Framing the Questions
An Unexpected Finding
9.Understanding and Preparing the Data
Understanding the Data
Cleaning the Data
Perfect Data
Collecting and Preparing the Data
Fostering Cooperation
Governing the Data
10.Building the Model
Inside the Black Box
Building an Illustrative Model
Non-Linear Models
Choosing a Model
Response Surfaces of Predictive Models
The Trade-off between Accuracy and Interpretability
Choosing and Testing Modeling Algorithms
Dealing with Variance
Model Ensembles
11.Validating the Model
Technical Validation
Checking for Mistakes
Checking for Generalization
Using Experts to Qualify Model Results
Target Shuffling
Business Validation
Putting the Model into Practice
12.Deploying the Model
Planning & Budgeting for Deployment
Business Processes Are Key
Example: FindingTaxpayer Fraud
Four Important Questions
13.Realizing the TransfoTransformation
Realizing the Potential
The Tipping Point
Appendix
"synopsis" may belong to another edition of this title.
Jeff Deal is Vice President of Operations for Elder Research with more than thirty years of experience managing healthcare and consulting businesses. Though Jeff has been deeply immersed in the analytics business in a leadership role, he well remembers his initial introduction to this rapidly-moving field and brings that layman s perspective to the book. Jeff also chairs the annual Predictive Analytics World—Healthcare conference, which attracts leading analytics professionals in the healthcare industry from around the country.
Gerhard Pilcher is Chief Executive Officer for Elder Research, with more than thirty years of analytics experience in commercial businesses and government institutions. He is an adjunct faculty member in the Math and Statistics Masters Program at Georgetown University, a regular instructor in the SAS Business Knowledge Series courses, and a member on the advisory boards of the Institute for Advanced Analytics at North Carolina State University and the Masters of Science in Business Analytics Program at George Washington University.
"Government and Industry Executives, if you have not been comfortable with buying into a program based on advanced analytics, algorithms, and data scientists, this book will be transformational for you and your pro¬gram. It captures all the critical elements and decades of experiences into a few clear pages that will light the path for predictive improvements. I will be sharing it with my leadership and program managers. Great job, gentlemen, in making a complex equation simple to follow!" -Fred Walker Technical Director Counterintelligence, National Security Agency "Amidst the concerns about the shortage of data scientists, a larger, over¬looked obstacle is finding C-, VP-, and director-level leaders who understand enough about advanced analytics to hire, manage, and deploy solutions. Deal and Pilcher have written a practical and insightful 'primer for executives' to expertly fill this void." -Dean Abbott Co-Founder and Chief Data Scientist at SmarterHQ Author of Applied Predictive Analytics "Data science and big data often don't live up to their silver bullet hype.Why? Because IT and business are so different, and so hard to harmonize. This book is an excellent remedy; Deal and Pilcher distill a decade of analytics experience into a vital guide to what works. Mining Your Own Business is a must read for anyone interested in being right-by harnessing data to drive decisions." -Peter Aiken, PhD Founding Director/Data Blueprint Associate Professor of Information Systems/Virginia Commonwealth University "Deal and Pilcher have distilled their decades of experience into an easy-to-read book that will benefit any business person dealing with analytics. They keep technical details to a minimum while focusing on the key facts, decisions, and actions that business people need to be successful with analytics. Abundant real-world examples reinforce their practical and valuable advice. Your time reading the book will be well spent!" -Bill Franks Chief Analytics Officer, Teradata Author of Taming The Big Data Tidal Wave and The Analytics Revolution "Deal and Pilcher have taken their in-depth academic and seasoned busi¬ness knowledge of analytics, and distilled it into an engaging and enlightening book that is both a "how-to" guide and a reference source. Using materials from a varied client base ranging from government agencies to hedge funds, they clearly outline the steps and best practices to develop leading-edge analytics programs. They describe sophisticated techniques and provide illustrative examples of the resulting quantifiable value. Whether you are CIO or a non-technical senior executive, this book will help you answer two key questions: How can data mining and predictive analytics advance my business? And perhaps, even more importantly, how do I get started?" -Rafael Pabon Consultant and CIO, Sherman Hill Group "I think this book could be a game-changer! Every business and government leader who has anything to do with data analytics should read it." -Yoony Doh Advanced Analytics Practice Area Lead and Project Manager Halfaker and Associates, LLC
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