Secrets of a Secret Shopper: Reaching and Keeping Church Guests - Softcover

Atkinson, Greg

Softcover

ISBN 10: 0997886137 ISBN 13: 9780997886139

Publisher: Rainer Publishing, 2016

Synopsis

Secrets of a Secret Shopper is a book on the ministry of hospitality, first impressions, and guest services for the local church written by Greg Atkinson for pastors and church leaders. The book covers ten areas of focus including online presence, parking, signage, children’s ministry, security, and others.

About this title

About the Author

Greg Atkinson is the Founder of Worship Impressions and Executive Director of ExPastors.com. Greg is an author, leadership coach, and consultant. Greg has worked with churches of all stages and sizes, including some of the largest and fastest-growing churches in the country, as well as with businesses, non-profits and organizations such as Josh McDowell Ministries.

Review

Greg's ministry is a gift to those of us who care deeply about seeing our churches thrive.
- John Ortberg, Senior Pastor, Menlo Church
 
There's far more to church shopping than you think. If you're committed to reaching the unchurched, this is a must read. Often you'll lose people long before you've sung the first song or even spoken the first word of your message. Greg shows you exactly how that happens. - Carey Nieuwhof, Founding and Teaching Pastor, Connexus Church
 
Wow! Greg! You just greatly helped our church -- again. Now we have a handbook for further discovery and improvement. What a valuable resource for the church and Kingdom! Thanks Greg. 
- Ron Edmondson, Pastor and Leadership Consultant
 
Greg Atkinson is giving your ministry GOLD with his new book Secrets of a Secret Shopper.  If you want to know what people really think and experience when they visit your church you - and your entire team - need to read this book.
- Jenni Catron, Leadership Consultant and author
 
Greg Atkinson has given us a fast read that is a must read. Greg's practical insights are based on proven experience that help you see what you might miss on your own.
- Dan Reiland, Executive Pastor, 12Stone Church
 
You no longer have to just imagine what a great experience could feel like for a guest. Help is here in Secrets of a Secret Shopper. Greg shares his secrets to help churches create moments of surprise and delight.
- Jason Young, Director of Guest Services, North Point Ministries
 
This resource from Greg is full of practical, tangible and detailed applications that will equip you and your teams to communicate God's love to the people arriving at your church. Read it. Study it. Share it. And apply it. Your guests will thank you. - Mark Waltz, Executive Pastor, Granger Community Church, Author of First Impressions
 
Successful corporations have for years put a premium of understanding what a guest experiences.  The dirty secret with most churches is we are clueless.  We evaluate the sermon, but reaching people far from Jesus takes more than a catchy 30 minute message.  If you want to know how to evaluate what someone experiences the time they look up your church in our digital age to the time they leave your parking lot, start reading now! - Ashley Wooldridge, Senior Pastor, Christ's Church of the Valley
 
Greg's newest work is accessible, practical, and motivational for churches of all shapes and stripes. It's filled with the right mix of theory and practice. You'll find a handful of "We can do that" insights in every chapter! - Danny Franks, Connections Pastor, The Summit Church 

Edition details

• Publisher: Rainer Publishing
• Publication date: 2016
• Language: English
• ISBN 10: 0997886137
• ISBN 13: 9780997886139
• Binding: Paperback
• Number of pages: 150