Feedback—timely, specific, two-way feedback is among the most effective communications tools we possess. And while we all possess the ability to master the art of giving effective feedback, most of us have not developed the skills necessary to do so. And we lack the skills because most of us don’t actually know what the elements of effective feedback are. Feedback Revolution was created to remedy that situation, and to remedy in an enjoyable, inviting and above all, practical way. The book was written to give you the tools you will need to create a feedback revolution in your organization. The purpose is to clear away the fog and misunderstandings that surround feedback as typically practiced and replace them with clarity, tools, and techniques for putting real feedback in place in your organization. Feedback Revolution rests upon experience, observation and research—every tip, tool or tactic presented has been tested in business and has demonstrated consistent effectiveness in the real world.
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Marjorie (Margie) Mauldin, Executive Forum’s owner and president, is an energetic and creative leader. In the past 30 years, Margie has earned the trust of the Denver business community as an entrepreneur and successful business owner. She effectively manages Executive Forum’s broad client list that includes a variety of compelling projects such as strategic planning for the National Renewable Energy Laboratory, Colorado and Arizona state departments of transportation and communications training for United Launch Alliance and Comcast. Margie has recently presented at the 2014 Correctional Accreditation Manager’s Association conference, the 2015 NeighborWorks Training Institute, the 2016 ATD International Training Conference and Expo and the 2017 Rocky Mountain Project Management Symposium. Galvanizing talented employees and business partners, she has created a firm that makes a difference in the lives of leaders in the Denver business community, delivering training to over 4,000 people each year. Margie is passionate about providing high leverage learning opportunities for leaders. She says, “Leadership is hard work – leaders have a distinct responsibility to create, communicate and execute a clear vision for the future.” Highly respected for her skills in communication consulting, her three-pronged focus on organizational strategy, senior management team effectiveness, and executive coaching set her apart from others in the field. An Associate with VitalSmarts®, Margie is a Master Certified instructor in Crucial Conversations®, Crucial Accountability®, Influencer Training®, Emergenetics®: Whole Brain Thinking, Principle Centered Leadership®, The Seven Habits of Highly Effective People®, and Leading at the SPEED of Trust™. She is the author of Feedback Revolution: Building Relationships & Boosting Results and the highly acclaimed iLoveFeedback® training course which has had over 5,000 participants. Her civic involvement includes serving on several boards and supporting education and development scholarships. Civic Boards Volunteers of America, Rocky Mountain Children’s Health Foundation, Colorado Youth at Risk Education B.A., University of South Alabama – Mobile, AL M.A., University of Texas – Austin, TX When she is not at Executive Forum, she can be found out in the community biking, playing tennis, or singing with her jazz band.
Thank heaven! Margie Mauldin has finally declared an end to a 50-year failed experiment in performance management. And has one of the wisest, most experienced and most influential practitioners in the field of organization development, she is eminently qualified to lead the replacement revolution - the long-needed norm of skillful, immediate and effective feedback. This book will immediately boost the quality of work and quality of life in every organization that embraces it. - --Joseph Grenny, New York Times bestselling co-author of Crucial Conversations
Giving feedback has always been seen as something done once a year in the annual ambush. Not anymore. Filled with relevant examples, funny anecdotes, and straightforward how to's, Feedback Revolution flips the notion of feedback being dreadful on its head. It provides readers with a blueprint and a set of practical skills to make delivering feedback simple and effective for any employee at any level. - --Chester Elton, New York Times bestselling author of the Carrot Principal and All In
Margie Mauldin's Feedback Revolution is an absolute joy to endorse as it is highly relevant for our times. Filled with wonderful insight and engaging examples about what kinds of performance reviews work and don't work, Margie has stepped out of the industrial age of critique and review, and elevated is into the knowledge-worker age of purpose-driven feedback focused on people. Every leader and organization today can gain enormously by adopting these measures and transform what used to be a dreaded process into a positive review revolution. - --Stephen M. R. Covey, New York Times bestselling author of Speed of Trust and co-author of Smart Trust
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