Fallibility at Work: Rethinking Excellence and Error in Organizations - Hardcover

Hardcover

ISBN 10: 1013289234 ISBN 13: 9781013289231

Publisher: Saint Philip Street Press, 2020

Synopsis

This book addresses how organizations can deal with human fallibility in order to create space for excellence at work. Some mistakes in work settings put lives at risk, while others create openings for innovative breakthroughs. In order to deal constructively with fallibility, an organization needs a communication climate where it is normal to voice opinions, admit mistakes, and ask for help in critical situations. The book builds on interviews with practitioners in healthcare, aviation, IT, public governance, and industry. It connects narratives from these fields with theories from organizational psychology and philosophy, as well as from positive organizational scholarship. In the final chapter, an overall ethics of fallibility at work is outlined. Fallibility at Work contributes to research in multiple academic disciplines, but also reaches out to practitioners who are interested in the connections between error and excellence in organizations.

This work was published by Saint Philip Street Press pursuant to a Creative Commons license permitting commercial use. All rights not granted by the work's license are retained by the author or authors.

Edition details

• Publisher: Saint Philip Street Press
• Publication date: 2020
• Language: English
• ISBN 10: 1013289234
• ISBN 13: 9781013289231
• Binding: Hardcover
• Number of pages: 176