The ability to organize is our most valuable social technology and the successful organizational design of an enterprise can increase its efficiency, effectiveness, and ability to adapt. Modern organizations operate in increasingly complex, dynamic, and global environments, which puts a premium on rapid adaptation. Compared to traditional organizations, modern organizations are flatter and more open to their environments. Their processes are more generative and interactive – actors themselves generate and coordinate solutions rather than follow hierarchically devised plans and directives. They also search outside their boundaries for resources wherever they may exist, and co-produce products and services with suppliers, customers, and partners, collaborating – both internally and externally – to learn and become more capable. In this volume, leading voices in the field of organization design demonstrate how a combination of agile processes, artificial intelligence, and digital platforms can power adaptive, sustainable, and healthy organizations.
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Charles C. Snow is Professor Emeritus of Strategy and Organization at The Pennsylvania State University. Co-author of the classic book Organizational Strategy, Structure, and Process (1978), he has long been associated with the field of organization design. He is a founding member of the Organization Design Community and the co-founder of the Journal of Organization Design.
Øystein D. Fjeldstad is a Professor in the Department of Strategy and Entrepreneurship at BI Norwegian Business School. He is a former manager in the technology practice of Andersen Consulting (now Accenture). His work has been extensively applied by leading organizations in consulting, technology, healthcare and education, and he has taught strategy and organization design to students and executives in many industries and countries.
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